Frequently Asked Questions | Freeecode
Detailed answers on using Freeecode codes: why a code fails, what last-checked means, affiliate links, privacy, and requesting a new store.
These are the questions we hear most about using codes and the site, with answers that walk through the details step by step.
How do I use a Freeecode coupon code?
Copy the code from the store's page, go to the store and add your items to the cart. At checkout, find the coupon or promo code box, paste the code in, and check that the discount appears in the total before you place the order.
Why didn't the code work for me?
The usual reasons are that the store ended or changed the offer, the order is below a minimum value, some items in the cart are excluded, or the code is limited to a certain country or to new customers. Check the offer description, and if it still fails, tell us through the contact page.
What does the last-checked date mean?
It is the most recent day we reviewed the codes on that page. We check codes periodically, but a store may change an offer after that date, so treat it as a helpful indicator rather than a guarantee.
Do you guarantee every code will work?
No. Stores control their offers and can end them without notice. We try to keep codes current, but the final price in the store's cart is what counts.
Does Freeecode own the stores it lists?
No. Freeecode is independent and not owned by any of these stores. We only publish offers; the purchase happens directly with the store.
Do I pay more when I buy through your links?
No. Some of our links are affiliate links and we may earn a commission from the store, but the price you pay does not change because of it.
Which countries do the deals cover?
We focus on online stores serving Saudi Arabia, the UAE, Kuwait, Oman, Qatar and Bahrain. Some codes only work in certain countries, and we mention that in the description when we know it.
What data do you collect about me?
Anonymous usage statistics such as pages viewed and code copies, a random ID in your browser to count visits, and anything you type yourself into the contact form, sign-up or chat. The full details are in our privacy policy.
How can I request a store you don't list?
Send us the store name through the contact page, ideally with the country you shop from. We review requests and add stores where we can find suitable offers.
Are there discounts on shipping or returns?
It depends on the store. Some offers include free shipping and we note that in the description, but shipping and return policies themselves are set by the stores and should be checked with them.